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Corrections, calculator requests and general questions are all welcome.
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Reporting a calculation error
This is the most useful message you can send, and it takes priority over everything else. To let us reproduce the problem quickly, please include:
- Which calculator, ideally the page URL.
- The exact values you entered, including the currency and any conversion rate.
- The result the calculator gave you.
- The result you expected, and how you worked it out.
Requesting a calculator
Tell us what you are trying to work out and, if you know it, the formula you would expect it to use. Requests that describe a specific calculation are far easier to act on than a category name.
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We also cannot help with broker accounts, platform problems or trade disputes. Contact your provider directly for those.
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